SHIPPING POLICY
STANDARD SHIPPING
FREE SHIPPING ON ORDERS OVER $200
Offer valid only for customers shipping to an Australian address.
SHIPPING / DELIVERY TIMES
Below are the shipping charges and delivery times (excluding public holidays):
| REGIONS | DELIVERY TIME |
| AUSTRALIA | 7 - 20 Business Days |
| INTERNATIONAL |
15 - 25 Business Days |
Below are the delivery times for each collections
| SIGNATURE | 7 - 15 Business Days |
| ELITE | 15 - 20 Business Days |
| LUXE |
15 - 20 Business Days |
**These are estimated delivery times only, and unfortunately we are not able to guarantee them. Bondi Resortwear will not be liable for any delay in delivery.
In particular, orders placed during Sale or Promotional periods may be subject to delay.
TRACK ORDERS
To track your orders, refer to shipping partners links and use your tracking code shared on your fulfillment email.
Australia Post: 997280049998010008309221
Ship Global: SG32229113773122
UPS: 1ZCIETST0111111114
SHIPPING IMPORTANT NOTE:
At Bondi Resortwear, we aim to deliver your order promptly and securely. Delivery times are estimates only and may vary due to courier delays, customs clearance, or external factors beyond our control.
Once your order is dispatched, tracking details will be shared. We are not liable for courier delays or lost/stolen packages, but will support you in lodging claims where required.
If your package does not arrive within 30 days (domestic) or 45 days (international) of dispatch, please contact us. Depending on the courier investigation, you may be offered a replacement or store credit.
Return eligibility is calculated from the confirmed delivery date. Refunds for delayed deliveries are not automatic unless the courier deems the order lost. Bondi Resortwear reserves the right to update delivery timelines during peak seasons or external disruptions.
If you have any questions relating to your delivery or making request for express shipping requests, please contact our Customer Service team here from Monday - Friday, 12pm - 6pm AEST (excluding public holidays).
